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Customer Service

For the latest news on upcoming events, please follow our social channels: Facebook NL - Facebook FR & Twitter NL - Twitter FR

How to reach us?


Our client service is open from Monday to Friday from 9:00 to 20:00.

Accessible number from Belgium: 0900 84 100 (0,50€/min.)*

International: +32 900 84 100

Our client service is available to give assistance in placing your order, answering your questions pertinent with your order as well as possible complaints.

*registered clients can contact us through a regular fix number. It is to be found in the part "My Account".


If you have any further questions, please send an email to serviceclients@sherpa.be